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Role of the Resettlement Agency
A unique aspect of the U.S. resettlement program is the collaboration between the government and private organizations. The government sets laws and guidelines and provides funding for some of the services that refugees receive. Resettlement agencies deliver the required services and may offer additional assistance.
Every refugee who is accepted into the United States is assigned a resettlement agency prior to arrival. The resettlement agency may be a religious-based organization, a private organization, a state agency, or an ethnic organization. Your resettlement agency will have a local office in or near the town where you will live, with staff who will assist you. If you have relatives living in the area, they may help in your resettlement. Some agencies have volunteers to assist you when you arrive.
Although some resettlement agencies are affiliated with religious groups, you are not obliged to participate in their religious activities, and resettlement agencies are prohibited from encouraging refugees to join their religious groups.
Upon arrival at your final destination, you will be met at the airport by a relative, a friend, or a representative from your resettlement agency. Housing will have been arranged for you. This may be temporary housing with your relatives or in a hotel, or it may be permanent housing, such as an apartment. (More detailed information may be found in "Housing")
Resettlement workers aided by relatives, friends, and volunteers will help you find your way around your new community. With their help, you will:
* find long-term housing,
* obtain household furnishings and clothing,
* obtain a Social Security card (Proof that you have applied for this card is necessary to begin the search for employment.),
* learn to use the local public transportation system,
* begin to learn about American customs and laws,
* enroll your children in school,
* find a job,
* learn about the U.S. money system,
* arrange for a medical examination or follow-up medical care, if necessary, soon after arrival,
* find English language programs or volunteer tutors, and
* learn about community services available in your area.
Resettlement agencies ensure that all your necessary expenses and basic living costs are covered for the first 30 days in the United States. Some agencies will pay the expenses; others may give the money directly to you or your relative, and you will be expected to pay some or all of your expenses. In addition, the resettlement agency will provide advice and other services for at least 90 days after arrival. After that time, services vary depending on individual needs and your resettlement agency. You may be referred to other agencies and organizations for answers to questions or to meet specific needs. The resettlement agency is not responsible for paying your bills or debts. You will need to work, because you are responsible for your own expenses. If you consider moving to another community, remember that your resettlement agency is not responsible for transferring you. And the resettlement agency in the area you move to is not required to assist you. With the decision to move, you assume the responsibility for your own support. If you have a question about moving, talk to your resettlement agency staff.
Americans value self-reliance and will expect you to take the initiative in building your life in the United States. Success in your resettlement will depend as much on your attitude and efforts as on the type of help you receive.
Contribution By: The Cultural Orientation Project
http://www.culturalorientation.net
Administration Building, 4900 Curry Road, Pittsburgh, PA 15236
Phone: 412-884-6300 Fax: 412-885-7802
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